PAC's All Access Pass Podcast Archives
Episode 1 - June 29, 2023 - Challenges in Patient Access: Imbalance of Supply and Demand Part I
Episode 2 - June 29, 2023 - Challenges in Patient Access: Imbalance of Supply and Demand Part II
Episode 3 - July 14, 2023 - Capacity Management
Episode 4 - August 11, 2023 - Contact Center Management
Episode 5 - September 9, 2023 Centralized Nurse Triage
Episode 6 - October 5, 2023 - Access at Seattle Children's: Uncovering Inequity and Sustaining Success
Episode 7 - October 23 - PAC's Best Practices in Access
Episode 8 - November 2 - Clinical Capacity Planning: The Value of Engaging the Access Leader
Episode 9 - November 16 - The Intersection of Access and Equity
Episode 10 - November 30 - Ambulatory Access
Episode 11 - December 14 - Confidence in the Patient Experience
Episode 12 - January 4 - Quality Assurance in the Contact Center
Episode 13 - January 4 - Embracing Failure
Episode 14 - February 1 - The Junction of Ambulatory & Access
Episode 15 - February 15 - From The Lens of the Access Medical Director
Episode 16 - March 15 - Primary Care Access Leaders Offer Hope for Future
Episode 17 - April 15 - Data in Patient Access
Episode 18 - May 15 - Ambulatory Access Solves Volume Challenges
Episode 19 - June 17 - Unpacking the 2024 PAC Symposium with Emory Healthcare's Sarah Kier
Episode 20 - July 15 - The Emerging Role of the Access Medical Director
Episode 21 - August 15 - Mayo Clinic's Innovation Contact Center