Membership Information

Thank you for your interest in joining the Patient Access Collaborative!

The Patient Access Collaborative is an invitation-only, peer-learning community. Invitations are extended to those health systems that meet following membership criteria:

• Represents a large, multi-specialty ambulatory enterprise with a core academic and teaching mission centered on its school of medicine; or are a large, multi-specialty ambulatory enterprise of a freestanding children’s hospital; or are a CMS PPS-exempt cancer hospital with a core academic and teaching mission; and

• Actively involved in access-related improvements; and

• Agrees to actively partner, share data, network, and collaborate with other PAC health system members.

Membership is reviewed and determined by our Board of Advisors.

If you'd like to be considered as an organizational member, please click here to apply.

Benefits

Membership in the Patient Access Collaborative represents a significant value proposition. By sharing ideas, contacts and best practices with industry leaders, members of the PAC can find real solutions to the challenges of a large, complex ambulatory enterprise. We are committed to providing comprehensive resources and services that deliver incomparable value to our members. Members benefit from:

• Enhanced Learning Community: Connect with fellow access leaders through our online forum, PAC Engage.
• Inspiring Podcasts: Stay informed and entertained with our insightful podcast series.
• Robust Reporting Platform: Access critical data and insights effortlessly.
• Comprehensive Best Practices: Learn from the valuable resource of best practices sourced from our members.
• Dynamic Cohorts: Join like-minded peers to share experiences and expertise in a small-group setting.
• Interactive Webinars: Participate in engaging discussions and educational sessions.
• In-Depth Benchmarks: Gain valuable insights to benchmark your performance against your peers.
• Listserv Access: Seamlessly connect with fellow members for meaningful discussions.
• Relevant, Organized Resources: Retrieve nearly 1,000 curated patient access-specific resources.
• Annual Symposia: Experience a discussion-based forum that allows attendees to connect, learn, and understand the initiatives of each health system member. 
• Virtual Conferences and Webinars: Learn from fellow members and industry experts.
• Job Board: Publish or search for relevant, high-quality positions.

Any employee of a member health system may join and enjoy the full benefits of membership.  

The individuals who participate in the Patient Access Collaborative include leaders from our member health systems representing the following areas:

• Executives
• Ambulatory Operations
• Patient Experience
• Finance
• Contact Center
• Capacity Management
• Information Technology
• Strategic Planning
• Department Leadership
• Medical Directors

The thread that binds us all is a commitment to and active pursuit of performance improvement in patient access in the ambulatory enterprise, regardless of where one falls within the governance structure.